Svetlana is a Client Services Manager at Harneys Fiduciary, based in the London office. She oversees the delivery of services across global jurisdictions and product lines, with a primary focus on clients in the EMEA region. She manages the full lifecycle of client relationships - from initial onboarding and service coordination to ongoing administration and strategic support. Svetlana joined Harneys Fiduciary in 2010 and brings more than a decade of experience in managing client relationships and supporting business growth. She acts as a central point of contact for clients, ensuring their needs are met with efficiency, consistency, an ...
Svetlana is a Client Services Manager at Harneys Fiduciary, based in the London office. She oversees the delivery of services across global jurisdictions and product lines, with a primary focus on clients in the EMEA region. She manages the full lifecycle of client relationships - from initial onboarding and service coordination to ongoing administration and strategic support.
Svetlana joined Harneys Fiduciary in 2010 and brings more than a decade of experience in managing client relationships and supporting business growth. She acts as a central point of contact for clients, ensuring their needs are met with efficiency, consistency, and strategic attention.
Working closely with business development, onboarding, compliance, and finance teams, Svetlana ensures services are delivered to the highest standard. She is also involved in identifying service expansion opportunities and supporting the firm’s broader relationship and retention goals.
Svetlana holds a Bachelor’s degree in Business Studies and is fluent in English and Russian. She is known for her collaborative, client-focused approach and her ability to deliver practical, tailored solutions that align with each client’s specific needs and objectives.